Posted in Shopping, Wacky World

Refund Issues Finally Solved – Chat Transcript from Amazon.com

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Amazon.com failed to refund my account for two items that were recently returned: a Kindle Fire and a white womens shrug.  When I realized this, I started an online customer service chat with an Amazon representative to troubleshoot.  It took four reps to resolve the issue, which is surprising because all of my other Amazon chats have been quick and smooth.  This morning, was a different story, one that I now find comical. There were a lot of workers involved in helping me out, that’s for sure.   Continue reading “Refund Issues Finally Solved – Chat Transcript from Amazon.com”