I made one New Year’s Resolution this year and that was to live with less. It’s an umbrella goal that covers the materialistic, indulgent nature of my being. I’ve been at it for a whole 19 days and I’m making some progress.
I am a bilbliophile and proud of it. I have an eclectic taste in books due to my background as a high school English teacher, MFA graduate student, multi-genre writer, and passionate lover of reading. I don’t have a favorite type of story and enjoy both fiction and non-fiction; poetry and drama; lyrical prose and factual essays. I love words and when an author can string them together into a page turner.
Amazon.com failed to refund my account for two items that were recently returned: a Kindle Fire and a white womens shrug. When I realized this, I started an online customer service chat with an Amazon representative to troubleshoot. It took four reps to resolve the issue, which is surprising because all of my other Amazon chats have been quick and smooth. This morning, was a different story, one that I now find comical. There were a lot of workers involved in helping me out, that’s for sure. Continue reading “Refund Issues Finally Solved – Chat Transcript from Amazon.com”